Closer
Location: Carmel, IN
Employment Type: Full-time
About the Employer
With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multifamily housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank's balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners.
Role Summary
As a Multifamily Closer, your primary responsibility is to facilitate the closing of Investment Real Estate loans, including bridge, construction, and line-of-credit transactions. You will also collaborate with Agency Closers (Fannie Mae, Freddie Mac, HUD) on complex deals. At Merchants, no two transactions are alike—we tailor financing solutions to meet our customers' unique goals. If you thrive working independently, enjoy solving complex challenges, and aren't someone who simply "checks the box," we encourage you to apply today!
What You'll Do
- Monitor and track insurance reviews with internal teams and consultants to ensure compliance with bank requirements
- Coordinate with the Bank's legal representatives to schedule loan closings and collect required closing items from borrowers, internal teams, and legal counsel
- Prepare settlement statements that reflect loan committee approvals, accurately capturing equity contributions, loan disbursements, and third-party payments
- Arrange loan fundings, including requesting funds from the appropriate warehouse lender
- Work closely with legal counsel to prepare, review, and finalize loan documentation
- Review title and survey comments from legal counsel and follow up on outstanding items as needed
- Gather required documentation to spread, process, and approve initial construction draws
- Support origination and underwriting teams in clearing loan committee stipulations
- Issue loan commitments and confirmations when applicable
- Coordinate loan delivery packages with underwriting and outside counsel
- Deliver completed permanent loan files to servicing, construction servicing, and asset management teams
- Perform other duties as assigned
Required Qualifications
- Bachelor's degree in real estate, finance, business administration, or a related field (four years of relevant experience may substitute for a degree)
- Intermediate proficiency in Microsoft Word, Excel, and Outlook
- Demonstrated ability to work independently, meet deadlines, and collaborate effectively with internal teams to close loans efficiently
- Demonstrated capability to manage high-pressure environments and handle stressful situations with a calm and solutions-oriented mindset
- Strong customer service skills—both in person and through electronic and phone communication
- Excellent organizational skills and attention to detail
- Ability to think critically, multitask, and manage competing priorities
Preferred Qualifications
- Prior experience in real estate (single-family or multifamily)
- LIHTC, banking, FHA HUD, or Agency lending experience
Benefits
401(k) employer contributions, employee stock ownership plan (ESOP), medical, dental and vision insurance, paid time off, paid holidays, paid leave as provided under state and local paid leave laws, short-term and long-term disability, health savings accounts (HSAs), flexible spending accounts (FSAs), dependent care and commuter reimbursement accounts, employee and dependent life insurance, supplemental life and AD&D insurance, telehealth, optional ancillary insurance policies, education assistance, and an employee assistance program.
