Senior Program Manager, Regional Consultant
Locations: New York, NY; Chicago, IL
Work Arrangement: Remote
About the Employer
For over 30 years, CSH has changed the lives of people who have been marginalized and are our most vulnerable neighbors by helping communities create over 467,600 homes for individuals and families who did not have one; bringing hope to thousands who thought they would live on the streets or reside in institutions; and ensuring not only a stable home for each, but access to the services that brought healthcare, recovery, and training to their doorsteps. CSH has proven supportive housing can change the lives of individuals, families, and communities and has created a team of nationally recognized experts dedicated to its mission.
Role Summary
This is a regional consultant position based in either the Eastern Region or Central Region (remote). The Eastern and Central Regions include 36 states—all states east of the Mississippi River as well as ND, SD, NE, KS, OK, LA, AK, MO, IA, MN. You will develop new opportunities and work with teams across the country to support CSH's strategic plan under the direction of the Managing Director. Applicants must live in or relocate to the Eastern or Central Region.
What You'll Do
- Support communities and projects developing or operating high-quality supportive housing
- Work with the Managing Director to advance the regional team's workplan and develop new opportunities and project management engagements across the country
- Support business development including proposal writing, scoping projects, marketing, tools and resource creation, and brainstorming of CSH products and services for the field
- Manage projects independently by ensuring deliverables are completed within scope, budget, and timeframe; foster a work environment based on quality teamwork, mutual accountability, and high-quality performance
- Work with CSH team on projects including local and national work as assigned through deployment
- Identify opportunities and learnings from projects to disseminate information across CSH teams and make appropriate connections to share knowledge, experience, and advice
- Maintain quality relationships and partnerships with key community stakeholders
- Develop written resources, trainings, and tools; create and deliver in-person and virtual technical assistance, trainings, and webinars
- Provide systems transformation support to government partnerships across sectors
- Work with agility and curiosity with other related duties or special projects as assigned
- Use entrepreneurial and agile skills in project implementation, identifying problems and seeking solutions
- Provide leadership over assigned portfolio area or through execution of projects and programs with minimal support and coaching to understand new concepts
- Connect work and portfolio to other leaders within CSH to share best practices, innovations, learnings, and information
- Support and lead project design or specific elements of larger programs; manage project staff, budgets and implement policy, program, and products; work toward achieving defined outcomes
- Market CSH and develop new relationships and new work that supports the goals of the strategic plan
- With support, help advance CSH's goals in political environments; work with multiple stakeholders and identify competing interests
Required Qualifications
- 12+ years' experience in the field of homeless systems, supportive housing, affordable housing, property management, asset management, community development, and/or related fields
- Deep experience and knowledge of supportive housing, housing development, property operations (asset management and property management), policy, and system change
- Bachelor's degree or equivalent education, training and experience that demonstrates the ability to perform the duties of the position (this includes lived experience of homelessness, housing instability, behavioral health services, participation in housing programs, etc. and professional and/or volunteer experience in the homelessness field)
- Previous project management experience with demonstrated leadership and organizational skills and the ability to manage project teams, project budgets, and deadlines
- Experience incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of a decision-making process
- Ability to facilitate discussions and train large size groups both virtually and in-person
- Strong verbal and written communication skills, facilitation and training, active listening, and ability to present to multiple stakeholders
- Proficiency with Microsoft Office environment or commitment to self-learn and achieve proficiency upon hire
- Ability to travel 30–50% of time
Physical Requirements & Working Conditions
Candidates seeking to work remotely or hybrid must provide their own access to a secure high-speed internet signal (preferably hard wired) at a capacity sufficient to support video, web, and email processing simultaneously based on their personal work environment. This is typically 100Mb and above. This position requires the ability to travel 30–50% of time.
Compensation
$87,000–$142,000, depending on location. CSH uses a 50-mile metro area approach; ranges could vary up or down based on a candidate's location. Specific ranges by location: New York City $114,000–$142,000; Richmond $92,000–$115,000; Chicago $101,000–$127,000; New Orleans $87,000–$109,000. Candidates typically join CSH at the lower half of the range to leave room for growth, learning, and development in the role and range. It is uncommon for salaries to fall above the mid-point at the time of hire. Actual salaries are negotiated with final candidates based on their exact location, experience in similar roles, and expertise related to the qualifications.
Benefits
Generous benefits, competitive salaries, opportunities for professional growth, generous leave, and paid time off.
Additional Information
CSH staff are adaptable, entrepreneurial, creative, and flexible problem-solvers. We are strategic thinkers committed to treating each other and the communities we serve with respect. You should share a passion for the CSH mission and possess the skills to meet the expectations of this role to help shape how we share our ambitious mission.
