Regional Vice President, Property Operations
Location: Sacramento, CA
Work Arrangement: Hybrid
Employment Type: Full-time
Requisition ID: REGIO004757
About the Employer
Mercy Housing creates stable, vibrant, and healthy communities by developing, financing, and operating affordable, program-enriched housing. The organization is committed to shaping lives, uplifting communities, and driving systemic change for residents.
Role Summary
The Regional Vice President of Property Operations will be the strategic and operational leader for property operations in an assigned region. You will oversee a major segment of the Mercy Housing portfolio and have primary accountability for the portfolio's financial performance, general management of the assets, and the quality of resident services.
What You'll Do
- Champion mission-driven leadership, embedding the core values of Respect, Justice, and Mercy into everything you do
- Drive financial and operational excellence across a diverse portfolio of affordable housing communities
- Partner with cross-functional leaders in Asset Management, Development, Resident Services, and Compliance to deliver consistent, high-quality results
- Inspire and lead a team of Regional and Area Directors, supporting their professional development and success
- Ensure properties comply with HUD, Tax Credit, and other regulatory requirements
- Foster strong resident-focused services and promote diversity, equity, and inclusion throughout communities
- Develop and execute strategic plans and budgets that reflect the organization's mission and business priorities
Required Qualifications
- Bachelor's degree in Business Administration or other appropriate discipline, or related experience
- Real Estate Broker's license or ability to obtain one
- Minimum 5 years' experience as a manager of affordable housing communities and staff
- 5+ years of progressive leadership in property operations with multi-site or regional oversight
- Strong command of property financials (budgets, NOI, capital planning), performance analysis, and strategic forecasting
- Experience in generating property and corporate budgets, implementing systems for large property operations organizations, and supervision of management staff
- Comprehensive knowledge of affordable housing programs and funding mechanisms including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bonds
- Working knowledge of applicable local and federal housing laws including Fair Housing and Landlord Tenant laws
- Demonstrated ability to create and manage quality, resident-driven programs
- Empathetic, polished, and effective communication skills with the ability to lead diverse teams and build trusted relationships with stakeholders
- Deep passion for affordable housing, community impact, and social justice
Preferred Qualifications
- Experience working in a large, mission-driven organization
- History of hiring high quality staff with strong supervisory skills and the ability to develop staff within an assigned portfolio
- Ability to interpret and understand financial information with familiarity in the preparation of corporate and property budgets
- Valid driver's license at time of appointment
- Certified Professional Occupancy or Certified Residential Manager designation
Culture & Values
The ideal candidate will bring proven leadership, financial acumen, people-centric leadership skills, and a mission-driven mindset. You will be a thought leader, an inspirer of teammates, and someone motivated by the ability to make an impact and contribute to the success of the organization and its residents.
Compensation
$165,000–$185,000 annually, dependent on experience
Benefits
Healthcare plans to choose from, dental (includes adult and child orthodontia), vision, 403(b) with match, paid life insurance, and free employee assistance plan. Paid time off includes 15 days of earned PTO your first year, 12 company holidays, 2 floating holidays, early close Fridays (3 paid hours each Friday), early close prior to a holiday (3 paid hours), paid time off between Christmas and New Year's, and paid volunteer time. Paid parental leave and caregiver leave available. Pet insurance options offered.
Equal Opportunity Statement
Mercy Housing is a fair chance employer and equal opportunity employer.