Occupancy Specialist

Location: New York, NY

Employment Type: Full-time

Requisition ID: 1921

About the Employer

The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods.

Role Summary

The Occupancy Specialist is a key member of the Leasing and Compliance team, reporting to the Assistant Director of Occupancy. The Occupancy Specialist's chief responsibility is to maintain a high occupancy rate at buildings owned and/or managed by WSFSSH and conduct all duties in compliance with Low Income Housing Tax Credit guidelines, subsidy guidelines, and equal housing opportunity laws.

What You'll Do

Analyze occupancy rate at sites in portfolio and determine the appropriate number of interview/appointment notices
Manage waiting lists in accordance with HUD tenant selection plans and Fair Housing Law
Coordinate with the management team to ensure the apartments are ready for move-in
Maintain and update applicant referrals through HRA's Coordinated Assessment and Placement System (CAPS) if applicable
Pre-qualify applicants in accordance with the program procedures and housing requirements
Interview applicants for program and determine eligibility
Send third-party income verifications
Run EIV reports and background checks if applicable
Prepare income certification package and submit to WSFSSH's Compliance department as well as the city for approval if necessary
Gather and input information into the property management database
Finalize initial leasing and subsidy paperwork and submit to the building
Prepare and conduct weekly vacancy meetings with designated members of building staff in portfolio
Participate in lease-up of affordable housing developments by WSFSSH, including Housing Connect log tracking, unit eligibility review, unit showings, lease package preparation, conducting lease signings, and other tasks as needed
Field housing inquiries and route them to the appropriate person
Attend training sessions and conferences as required for enhancement of job skills
Comply fully with all WSFSSH confidentiality guidelines with discretion and integrity
Attend supervision, team, and staff meetings
Assist with other duties as needed

Required Qualifications

High School Diploma/GED
Minimum of 2 years of experience in NYC's affordable housing real estate market, with experience in leasing and compliance, affordable housing programs, income certifications and/or other areas related to WSFSSH's Leasing and Compliance function
Certified Occupancy Specialist or LIHTC Compliance Specialist certificate
Familiarity with HUD, Homeless programs, and Section 8 subsidy
Working knowledge of NYC service programs such as NYC 15/15, ESSHI, DHS SRO Supportive Services, SPC CoC, and NYC's supportive housing application (2010E)
Ability to manage substantial amounts of data such as annual contract rent increases, legal rents, income limit changes, etc.
Ability to prioritize and work independently with minimal supervision
Excellent organizational, interpersonal, verbal, and written communication skills
Proficiency in Word, Excel, Outlook, Teams, and Internet search/usage Office 365
Ability to maintain a high level of care and respect for applicants and tenants
Ability to liaise effectively with WSFSSH employees throughout the organization to achieve the WSFSSH Leasing & Compliance Team's goal and maintain professional relationships and boundaries
Ability to uphold standards of diversity, equity, and inclusion in provision of services
Commitment to supporting underserved communities who have experienced systemic oppression and bias

Preferred Qualifications

Bilingual (Spanish)
Experience with property management software; RealPage's OneSite
Experience with NYC's Housing Connect
Experience working in government entitlements
Experience with older adults and people with mental illness and/or substance use

Physical Requirements & Working Conditions

Must be able to sit, stand, walk, and bend. Must be able to lift 25 lbs. Monday–Friday, 9am–5pm (35 hours).

Compensation

$27.00/hr–$30.00/hr

Benefits

Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long-term Disability, Employee Assistance Program (EAP), commuter benefits, 11–12 paid Federal Holidays, accrued Vacation and Sick Time, and voluntary benefit options.

Equal Opportunity Statement

WSFSSH is an Equal Employment Opportunity Employer; employment is based upon employees' qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

West Side Federation for Senior Supportive Housing jobs

Occupancy Specialist