Community Reinvestment Act (CRA) Officer
Location: Salt Lake City, UT
About the Employer
Mercury is a fintech company working toward becoming a chartered bank. Banking services are currently provided through Choice Financial Group and Column N.A., Members FDIC.
Role Summary
As Mercury's first Community Reinvestment Act (CRA) Officer, you will build and lead a scalable, regulator-ready CRA program in preparation for bank charter readiness. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a CRA program aligned with regulatory expectations and a digital-first business model. You will define how Mercury shows up for the communities it serves, translating regulatory requirements into a program that is credible, measurable, and integrated into operations.
What You'll Do
- Build and own Mercury's CRA program end-to-end, including policies, procedures, and governance framework
- Develop and execute against the CRA strategic plan, including coordination of internal partners and community organizations within the Bank's assessment areas
- Engage with Bank Leadership on CRA mapping and the applicability of Mercury's product offerings
- Own CRA reporting, delivering clear, credible updates on the Bank's CRA performance to senior leadership and Board-level stakeholders
- Maintain and update the CRA Public File in accordance with regulatory requirements
- Create training and provide guidance to bank staff regarding CRA requirements, community development opportunities, and regulatory expectations
- Manage CRA data integrity including CRA loans, Community Development loans, qualified investments, donations, and CRA service hours
- Maintain relationships with community organizations, economic development groups, and housing organizations to identify community credit needs and build a Utah-specific community network from scratch
- Serve as primary CRA contact during regulatory examinations and independent audits; coordinate responses and corrective action plans
- Oversee the Bank's volunteer program to meet Strategic Plan commitments
- Identify and help evaluate community development opportunities, including grants, investments, and lending significant enough to meet asset target goals
- Maintain records and documentation on all CRA activities and programs
Required Qualifications
- 5+ years of demonstrated passion for and experience in CRA and community development
- Strong understanding of CRA regulations and regulatory expectations
- Experience building or managing CRA programs in evolving or ambiguous environments
- Experience leading regulatory-facing CRA examinations
- Strong cross-functional collaboration skills and ability to influence without direct authority
Preferred Qualifications
- Digital banking experience
- Strategic plan CRA experience
Compensation
$170,400–$213,000 (US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area)
Benefits
Base salary, equity (stock options), and benefits package. Salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using reliable compensation survey data. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Equal Opportunity Statement
Mercury values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. Mercury is committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.