RIHousing – LeadSafe Homes Intern
Location: Providence, RI
Employment Type: Internship
About the Employer
RIHousing works to ensure that all people who live in Rhode Island can afford a healthy, attractive home that meets their needs. RIHousing provides loans, grants, education, and assistance to help Rhode Islanders find, rent, buy, build, and keep a good home. Created by the General Assembly in 1973, RIHousing is a self-sustaining corporation and receives no state funding for operations.
Role Summary
We are seeking a dynamic professional to serve as a LeadSafe Homes Intern within our LeadSafe Home program (LSHP) team. This fully in-person internship will run for 12 weeks, from June 1, 2026, to August 21, 2026, and will require up to 40 hours per week. The intern will gain hands-on experience in calculating income eligibility for housing programs, responding to client inquiries related to health hazards in the home, and collaborating with partner organizations such as the Department of Health, municipal city halls, the Department of Children, Youth and Families, and public health and lead remediation advocacy groups.
What You'll Do
- Assist with day-to-day activities related to the administration of the LeadSafe Home Program
- Provide customer service support to applicants, tenants, and program partners
- Deliver administrative support to the LeadSafe Homes team
- Conduct outreach to community members and respond to partner inquiries
- Determine program eligibility and conduct income eligibility reviews
- Review applications for accuracy, completeness, and compliance
- Coordinate relocation logistics such as reservations and stipends
- Assess customer satisfaction and perform compliance checks on remediated properties
- Assist with special projects, research, and reporting
Required Qualifications
- Computer proficiency, including MS Office (Word, Excel, PowerPoint)
- Excellent organizational, time management, communication, and interpersonal skills
- Ability to do basic math: add, subtract, multiply, and divide
- Pleasant and professional demeanor with ability to communicate on the phone
- Ability to work in a highly collaborative and fast-paced environment
- Strong attention to detail
- Ability to take initiative and drive projects to successful completion
Preferred Qualifications
- Customer service experience
Compensation
$20/hr
Benefits
Medical, dental, vision, and life insurance; paid time off; retirement options; parking stipend; education reimbursement; onsite fitness classes; volunteer days; flexible work hours; mentorship program; lunch and learn series; and employee recognition programs.
Additional Information
RIHousing is a mission-driven organization and winner of "Best Places to Work" 2016, 2018, 2019, 2021–2025. RIHousing has received the Greater Providence Chamber of Commerce Worksite Health Award 2013–2025 and was recognized as one of PBN's Healthiest Employers of RI 2025.
